We are delighted to report that we received 100% in the Satisfaction and Recommended categories of the 2015 Microsoft Partners Customer Satisfaction Survey. In fact all KPI's came out well compared to both previous results and the benchmarks of other Microsoft partners for both UK and worldwide. There was also some very useful feedback that will be used to help us drive continual improvement and we are already taking steps to achieve some of the suggested improvements.
Thank you to everyone who took the time to complete the survey. It is most appreciated and as well as providing us with vital feedback about our software and services, it also contributes to our Microsoft Gold Partnership renewal.
If you have any further feedback at any time (good or bad), please don't wait for the next survey, but contact us on firstname.lastname@example.org