Process Pricing
Process Library
Free Plan
The perfect way to start your Process Mapping journey
£0 /month
- Up to 5 Users
- Up to 30 Process Maps
- Up to 30 Unique Links to External Resources
- Triaster Branding
- Knowledge Base Support
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Micro Business
A start-point Process Library for small businesses who want to work better
£400 /month
(excludes VAT)Pay as you go
- Up to 10 Users
- Up to 100 Process Maps
- Up to 100 Unique Links to External Resources
- Email and Knowledge Base support with an SLA of 3 Working Days
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Small Business
A complete Process Library for embedding a process culture at the heart of your organisation
£800 /month
(excludes VAT)Pay as you go
- Up to 50 Users
- Up to 500 Process Maps
- Unlimited Links to External Resources
- Email and Knowledge Base support with an SLA of 1 Working Day
Or sign-up with the Free Plan and upgrade in product
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Medium Enterpise
A fully integrated business management system for reinforcing a process culture at the heart of your organisation
£1,600 /month
(excludes VAT)Pay as you go
- Up to 250 Users
- Unlimited Process Maps
- Unlimited Links to External Resources
- Phone, Email and Knowledge Base support with an SLA of 1 Working Day
Or sign-up with the Free Plan and upgrade in product
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Large Enterprise
The ultimate Business Process Management system for organisations ready for a highly developed process management information system
£Contact Us
A bespoke framework covering all/any of the following as required:
- Unlimited Users
- Unlimited Process Maps
- Unlimited Links to External Resources
- Full Custom Design
- Single Sign On (SSO)
- Analytics
- Finance Plans
- Bespoke Infrastructure
- Phone, Email and Knowledge Base support with an SLA of 1 Working Day and Optional Bespoke Support Plans
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Features
Create and continually improve your Process Library
Features | Pay As You Go (Free Plan, Micro Business, Small Business and Medium Enterprise) |
Enterprise |
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Create Process Maps |
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SaaS process mapping software | ||
Create a complete process library - no coding required | ||
In-library drag & drop process mapping | ||
Collaborative process mapping | ||
Drill-down to more detailed process maps | ||
Automated end-to-end process linking | ||
Instant go-live | ||
Update and customise map style | ||
Hyperlink to documents, video, audio, web pages | ||
Auto-layout | ||
Easily toggle between related shapes | ||
Add notes for process mappers | ||
Automated display of key process information | ||
Add custom shapes | Can be included | |
Control your Processes |
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Process approval and review capability | ||
Assign process library roles | ||
Create custom roles | ||
Auto-archive library content on change | ||
Manage your process Data |
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Create custom answer sets | ||
Build and edit your own property database | ||
Attach any property to any shape | ||
Define default property sets on all shape types | ||
Specify data types (from a list of 12) for each property | ||
Edit property values from process map | ||
Import properties from Process Navigator | Can be included | |
Import maps from Process Navigator and Visio | Can be included | |
Share your Processes and drive-up adoption |
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Search across processes | ||
Custom ‘My Process’ view for individual users | ||
Menu builder | ||
Export maps to SVG, PNG and JPEG | ||
Email links to process maps | ||
Online help guides | ||
Access via Smartphone, PC, Tablet | ||
Custom designed homepage | Can be included | |
Multi-language support with automatic translation from a customer-maintained language translation database (in Triaster Business Phrasebook for ease of use) | Can be included | |
Improve your Processes |
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Dynamic Simulation | Can be included | |
Aggregable data | Can be included | |
Process status report | Can be included | |
AS IS vs TO BE(s) process comparison report | Can be included | |
Process transformation report | Can be included | |
Calculate process metrics including end-to-end cost, time, effort and Lean 6 Sigma cycle time and process cycle efficiency | Can be included | |
Adjust simulation runs and maximum iterations | Can be included | |
Simulate parallel paths in process | Can be included | |
Simulate and aggregate reusable processes | Can be included | |
Multiple libraries with own branding as required | Can be included | |
Third party integrations as required | Can be included | |
Custom features as required | Can be included | |
Security and Access Management |
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Magic-link authentication (no password required) | ||
Single sign on (SSO) | Can be included | |
Infrastruture Services |
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Multi-tenant environment | ||
Single-tenant environment | Can be included | |
Private cloud (Triaster hosted) | Can be included | |
Private cloud (customer hosted) | Can be included |
Services we offer
Choose from the following additional services
Services | |
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Bespoke front-end (Home Page) design To see example designs, please click here. |
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Communication package | |
Process map Stencil and Template customisation (Basic and Standard options) | |
Import maps to Process Library (SaaS) | |
Data Visualisations | |
General design consultancy services | |
Report creation and customisation | |
Analytics enablement | |
Search customisation and SharePoint integration | |
Software feature customisation | |
Technical and integration consultancy services | |
Project Management | |
Bespoke support | |
On-Premises Support |
Recommended supplier services
Process Envision is the recommended supplier of Triaster Process Library professional services |
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For information on the Triaster Services offered by Process Envision, together with the full range of business process services offered, please contact them. Process Envision's contact details are:
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Process Library Features
Share Your Processes | |||
---|---|---|---|
Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
A secure website (Process Library) licensed for | As purchased | Unlimited viewers | Unlimited viewers |
Assign Process Library roles | |||
Create custom roles | |||
Access via Internet Explorer, Chrome, Safari, Firefox, Opera | |||
Access via iPhone, PC, tablet | |||
Share HTML views of Microsoft Visio process maps (no import necessary) | |||
Automated nightly publish | |||
A choice of 6 pre-designed Process Library Design Themes | |||
Import and export of design | |||
News page for an overview of the latest processes and documents | |||
Publish On-Demand | |||
Disconnected Server | |||
Multi-language support with automated translation from a customer maintained Language Translation Database (in Microsoft Excel format for ease of use) | |||
Business Analysis Libraries | Unrestricted |
Drive-up Process Adoption | |||
---|---|---|---|
Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Online help guides | |||
User manuals and context sensitive help throughout the solution | |||
Ability to report on any data captured in your processes | |||
Standard reports -RACI, Risk Analysis, Revision, Review reports | |||
Sort, filter and group report data |
Find Your Processes | |||
---|---|---|---|
Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Search across processes | |||
Search across documents | |||
Search across web-pages | |||
Search based on job role, system and process owner | |||
Sort, filter and group job role, system and process owner search results |
Control Your Processes | |||
---|---|---|---|
Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Automated deletion of Obsolete HTML | |||
Sandpit and Prelive websites for draft and unapproved map review | |||
Create new sites within a Library | Unlimited | Unlimited | |
Web-based process approval and review capability | |||
Auditable change history report | |||
Web-based library configuration | |||
Auto-increment version and revision numbers on publish | |||
Auto-increment version and revision numbers on approval | |||
Auto-archive library content on publish | |||
Automated send of change notification emails | |||
Automated send of publication emails | |||
Automated send of Approval reminders | |||
Automated send of Review Overdue reminders | |||
Flexible configuration of overdue interval settings | |||
Event Notifications |
Improve Your Processes | |||
---|---|---|---|
Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Dynamic Simulation | |||
Aggregable data | |||
Process Status Report | |||
AS IS vs TO BE(s) Process Comparison Report | |||
Process Transformation Report | |||
Calculate Process Metrics including end-to-end cost, time, effort and Lean 6 Sigma cycle time and Process Cycle Efficiency | |||
Adjust simulation runs and maximum iterations | |||
Simulate parallel paths in process | |||
Simulate and aggregate reusable processes | |||
Display properties on maps | |||
Multiple libraries with own branding as required | As asigned in bespoke framework | ||
Third party integrations as required | As asigned in bespoke framework | ||
Custom features as required | As asigned in bespoke framework |
On-premises System | |||
---|---|---|---|
Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Our Process Libraries are typically hosted online but we do offer on-premises hosting. |
Process Library Infrastructure
Process Library Support Services – SaaS and online hosted only | |||
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Features |
Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Help desk | E-mail 3 incidents per month. 3 UK business days response. An enhanced support package can be purchased. |
Telephone and e-mail 5 incidents per month. Next UK business day response. An enhanced support package can be purchased. |
Telephone and e-mail Unlimited incidents per month. Same day response, to requests received before 3 p.m. on UK business days. |
Managed Infrastructure | N/A | Telephone and e-mail Unlimited incidents. Same day response to requests received before 3pm on UK business days. |
Telephone and e-mail Unlimited incidents. 1 hour response during UK business days. Ability to choose hardware specification and upgrade / downgrade as required - extra Azure charges from improved hardware passed on at cost. |
Technical Advisory | N/A | Telephone and e-mail 1 request per quarter. Next UK business day response. |
Process Library Infrastructure Services – Online hosted only | |||
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Features |
Standard (Hosted) |
enterprise (Hosted) |
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Service accredited to ISO27001, ISO22301 and ISO9001 | |||
The solution is hosted in Tier 2 UK data centres on Enterprise server virtualisation technology | |||
All primary systems are replicated to a second UK data centre for business continuity & disaster recovery (RTO and RPO of 24 hours) | |||
Dedicated virtual servers are provided per customer | |||
A separate network and private VLAN per customer | |||
Secure Microsoft Active- Directory authentication for Authors | |||
Secure ADFS authentication for Users | |||
Dedicated WatchGuard Firewall with high-availability and unified threat management services | |||
Dedicated 100Mbps internet service, with resilience and unlimited throughput (can scale to 10Gbps) | |||
Daily system backups with 1 month retention | |||
All hosted systems licenced via Microsoft SPLA (ensuring software licence compliance) | |||
Choice of server specification |
Process Library Support services - on-premises only | |||
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Features |
Standard (on-premises) |
Enterprise (on-premises) |
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Robust, secure, ISO 27001, ISO22301 and ISO9001 compliant, managed infrastructure services and support cannot be included. | |||
Purchase of our On-premises Support package is mandatory. Telephone and e-mail. 3 incidents per quarter. Same day response to requests received before 3 p.m. on UK business days. Contract minimum is 12 months |