What is Triaster Process Library?
Triaster Process Library is the perfect way to quickly document how everything should be done and instantly share it with the whole team. A useful and usable Business Management System that everyone in your company will use.
What Triaster Process Library does
Captures and shares your business processes, so everyone, always, knows what to do.
Quick and easy capture of how everyone should be working
This is done from within the Process Library. It couldn't be easier, with drag and drop process mapping shapes to create simple, easy-to-understand process diagrams - the most effective way to capture what everyone should be doing.
- In-application process capture
- Drag and drop shapes
- Works perfectly with the Noun-Verb Process Mapping Methodology
- Automatic publish to Process Library
One single source of information
All Triaster Process Libraries are a reference hub which present one single source of accurate information for your business. This means everyone knows that all the information accessible in the Process Library is up-to-date and can be relied upon. All knowledge is stored at an organisational level, rather than on desktops or in individuals’ heads. It is never lost when key staff leave and can always be accessed, even from home and via a mobile phone.
- Intuitive, appealing, secure website (Process Library)
- Instantly accessible via any browser and any device
- Single source of truth
Fewer customer complaints, more independent working, less time and resources wasted
Everyone in your business is able to easily find out how things should be done. It's even easier than asking someone else what to do - sometimes difficult to do anyway if you are working from home - so mistakes, inefficiencies, and customer complaints are so much less likely to happen.
- Simple and easy to use
- Consistent information every time
Effective cover when anyone is on holiday, unwell or leaves. Better support for new starters.
In a busy team there is no slack, so when one member is on holiday, unwell or leaves, everyone else needs to step up quickly. This is made so much easier when they can instantly find what they need to do in the Process Library.
- Quick and easy pathways to find what you need
- Search if required
- Effective induction for new starters
Perfect for centralised or fully distributed mapping, and everything in between.
In Triaster's Process Library all users can be assigned any role. Because permissions are fully customisable you can have as many (or as few) authors as you want. This means you can allow everyone to view, map and approve - perfect for distributed mapping - or you can assign a few approvers and mappers, while keeping most of your employees as viewers - perfect for centralised mapping.
- Set who can view, map and approve
- Instantly update user permissions
- Create custom roles
Get started now
Process Library Free Plan
Process Library Features
Share Your Processes | |||
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Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
A secure website (Process Library) licensed for | As purchased | Unlimited viewers | Unlimited viewers |
Assign Process Library roles | |||
Create custom roles | |||
Access via Internet Explorer, Chrome, Safari, Firefox, Opera | |||
Access via iPhone, PC, tablet | |||
Share HTML views of Microsoft Visio process maps (no import necessary) | |||
Automated nightly publish | |||
A choice of 6 pre-designed Process Library Design Themes | |||
Import and export of design | |||
News page for an overview of the latest processes and documents | |||
Publish On-Demand | |||
Disconnected Server | |||
Multi-language support with automated translation from a customer maintained Language Translation Database (in Microsoft Excel format for ease of use) | |||
Business Analysis Libraries | Unrestricted |
Drive-up Process Adoption | |||
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Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Online help guides | |||
User manuals and context sensitive help throughout the solution | |||
Ability to report on any data captured in your processes | |||
Standard reports -RACI, Risk Analysis, Revision, Review reports | |||
Sort, filter and group report data |
Find Your Processes | |||
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Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Search across processes | |||
Search across documents | |||
Search across web-pages | |||
Search based on job role, system and process owner | |||
Sort, filter and group job role, system and process owner search results |
Control Your Processes | |||
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Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Automated deletion of Obsolete HTML | |||
Sandpit and Prelive websites for draft and unapproved map review | |||
Create new sites within a Library | Unlimited | Unlimited | |
Web-based process approval and review capability | |||
Auditable change history report | |||
Web-based library configuration | |||
Auto-increment version and revision numbers on publish | |||
Auto-increment version and revision numbers on approval | |||
Auto-archive library content on publish | |||
Automated send of change notification emails | |||
Automated send of publication emails | |||
Automated send of Approval reminders | |||
Automated send of Review Overdue reminders | |||
Flexible configuration of overdue interval settings | |||
Event Notifications |
Improve Your Processes | |||
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Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Dynamic Simulation | |||
Aggregable data | |||
Process Status Report | |||
AS IS vs TO BE(s) Process Comparison Report | |||
Process Transformation Report | |||
Calculate Process Metrics including end-to-end cost, time, effort and Lean 6 Sigma cycle time and Process Cycle Efficiency | |||
Adjust simulation runs and maximum iterations | |||
Simulate parallel paths in process | |||
Simulate and aggregate reusable processes | |||
Display properties on maps | |||
Multiple libraries with own branding as required | As asigned in bespoke framework | ||
Third party integrations as required | As asigned in bespoke framework | ||
Custom features as required | As asigned in bespoke framework |
On-premises System | |||
---|---|---|---|
Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Our Process Libraries are typically hosted online but we do offer on-premises hosting. |
Process Library Infrastructure
Process Library Support Services – SaaS and online hosted only | |||
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Features |
Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Help desk | E-mail 3 incidents per month. 3 UK business days response. An enhanced support package can be purchased. |
Telephone and e-mail 5 incidents per month. Next UK business day response. An enhanced support package can be purchased. |
Telephone and e-mail Unlimited incidents per month. Same day response, to requests received before 3 p.m. on UK business days. |
Managed Infrastructure | N/A | Telephone and e-mail Unlimited incidents. Same day response to requests received before 3pm on UK business days. |
Telephone and e-mail Unlimited incidents. 1 hour response during UK business days. Ability to choose hardware specification and upgrade / downgrade as required - extra Azure charges from improved hardware passed on at cost. |
Technical Advisory | N/A | Telephone and e-mail 1 request per quarter. Next UK business day response. |
Process Library Infrastructure Services – Online hosted only | |||
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Features |
Standard (Hosted) |
enterprise (Hosted) |
|
Service accredited to ISO27001, ISO22301 and ISO9001 | |||
The solution is hosted in Tier 2 UK data centres on Enterprise server virtualisation technology | |||
All primary systems are replicated to a second UK data centre for business continuity & disaster recovery (RTO and RPO of 24 hours) | |||
Dedicated virtual servers are provided per customer | |||
A separate network and private VLAN per customer | |||
Secure Microsoft Active- Directory authentication for Authors | |||
Secure ADFS authentication for Users | |||
Dedicated WatchGuard Firewall with high-availability and unified threat management services | |||
Dedicated 100Mbps internet service, with resilience and unlimited throughput (can scale to 10Gbps) | |||
Daily system backups with 1 month retention | |||
All hosted systems licenced via Microsoft SPLA (ensuring software licence compliance) | |||
Choice of server specification |
Process Library Support services - on-premises only | |||
---|---|---|---|
Features |
Standard (on-premises) |
Enterprise (on-premises) |
|
Robust, secure, ISO 27001, ISO22301 and ISO9001 compliant, managed infrastructure services and support cannot be included. | |||
Purchase of our On-premises Support package is mandatory. Telephone and e-mail. 3 incidents per quarter. Same day response to requests received before 3 p.m. on UK business days. Contract minimum is 12 months |