Triaster QMS
Triaster QMS Features.
Everything Triaster does, grouped by the four things a Quality Management System has to do well: Capture, Govern, Share and Improve. Every feature works against one connected model of how your organisation actually runs.
These are the features of Triaster QMS, a Quality Management System built on the Process Approach: Capture, Govern, Share and Improve.
Capture
Model how work actually flows through your organisation, without redrawing what you already have.
Process mapping
Draw every process in the browser using the Noun-Verb methodology, so each step is a specific activity with a clear owner.
AI-assisted Visio import
Bring existing Microsoft Visio process maps into Triaster automatically, without manual redrawing.
Connected process model
Every process links to the processes upstream and downstream of it, so handovers between teams are drawn rather than assumed.
Document linking
Attach work instructions, forms, templates and policies to the exact process step they support, so evidence lives with the activity.
Roles and RACI
Assign Responsible, Accountable, Consulted and Informed against each activity, and see every process a role touches in one view.
Full feature reference
Every feature, in one place.
Capture
5 featuresModel how work actually flows through your organisation, without redrawing what you already have.
- Process mapping
- Draw every process in the browser using the Noun-Verb methodology, so each step is a specific activity with a clear owner.
- AI-assisted Visio import
- Bring existing Microsoft Visio process maps into Triaster automatically, without manual redrawing.
- Connected process model
- Every process links to the processes upstream and downstream of it, so handovers between teams are drawn rather than assumed.
- Document linking
- Attach work instructions, forms, templates and policies to the exact process step they support, so evidence lives with the activity.
- Roles and RACI
- Assign Responsible, Accountable, Consulted and Informed against each activity, and see every process a role touches in one view.
Govern
5 featuresEvery change is owned, reviewed and signed off. What people see is the version you have approved.
- Approval workflows
- Configure who reviews, who approves and who is notified before any change goes live, with a full audit trail.
- Version control
- Every published version is preserved. Compare any two versions side by side and see who changed what, and when.
- Process ownership
- Every process has a named owner, a review cycle and a next review date. Overdue processes surface on the owner's dashboard.
- User permissions
- Role-based permissions control who can view, edit, approve and publish, mapped to the way your organisation is structured.
- Change history and audit
- A complete, exportable history of who changed what, and when it was approved, ready for your ISO 9001 auditor.
Share
5 featuresOne place your whole organisation goes to see how work is done. Always the current, signed-off version.
- Single source of truth
- Every user, everywhere, sees the same current version. No more chasing which shared drive folder is the latest.
- Search by role, process or risk
- Find any process by activity, by owner, by role or by linked risk, without navigating a folder tree.
- Mobile access
- The full process library is available on phones and tablets, for teams working on the shop floor, on site or in the field.
- Single sign-on
- SAML and OIDC single sign-on so people reach the QMS with their existing corporate credentials.
- Shareable process links
- Copy a stable URL to any process, activity or document and paste it into email, chat or a training deck.
Improve
5 featuresClose the loop between what is documented and what is done, and evidence continuous improvement.
- Improvement suggestions
- Any user can raise an improvement idea against the specific step it relates to, routed to the process owner.
- Non-conformance and CAPA links
- Link non-conformances and corrective actions to the exact process step they arose from, so patterns become visible.
- Reporting and dashboards
- Track review cycles, overdue processes, approval throughput and improvement activity, filtered by owner or business area.
- Read receipts
- Evidence that named people have read the current version of a process, for training and audit.
- API and integrations
- A REST API to pull process data into your BI tools, and integrations with common ticketing and document systems.
The structural difference
Document-centric QMS vs Process Approach QMS.
| Dimension | Document-centric QMS | Triaster (Process Approach) |
|---|---|---|
| Unit of organisation | The file: procedures, work instructions, forms. | The process: activities with owners and handovers. |
| Structure | A folder tree of documents. | A connected model of how work moves. |
| Ownership | Hidden in file properties, if it exists. | A named owner on every process. |
| Version control | Managed per file, drifts across shared drives. | Managed against the model, one current version everywhere. |
| Findability | Search by filename or keyword. | Search by process, role, activity or risk. |
| Change management | Edit the file, hope people find it. | Approval workflow, audit trail, read receipts. |
| ISO 9001 alignment | Documents mapped to clauses after the fact. | Built on Clause 4.4, the Process Approach, by design. |
See these features against your organisation.
A short call with a senior consultant. We will walk through the features that matter for the way your organisation actually runs.