Why Triaster
What Customers Think About Triaster
Last reviewed: 11 July 2026
When organisations choose Triaster, they are not just buying QMS software. They are choosing a process-led approach to making their management system useful, usable and used. Here is what customers and partners have said about working with Triaster.
“This is a team that wants to understand your business needs and will help you achieve your process management goals. When you invest in the Triaster system, you're also investing in a superb extension to your workforce.”
“Triaster is an excellent organisation providing a consistently good service and reliable effective product. Staff are knowledgeable, customer-focused, and always keen to help in any way they can.”
“Triaster have exceeded our expectations. We have found everyone at Triaster to be professional, knowledgeable and helpful, the Triaster solution has proved to be a good fit with our requirements and their support has enabled us to achieve our objectives.”
“Triaster is without a doubt the most helpful, professional and forward thinking company that I have ever had the pleasure of working with.”
“The University of Winchester implemented a major continual process improvement initiative with the Triaster Solution in 2013 and quickly jumped 27 places in the national student satisfaction survey. In 2015 we are now fourth in the country (out of 162.)”
“The deployment of our Process Library PRISM is a significant achievement for Interserve. The availability of all our core processes in a logical and easily accessible way for our people is a key step in improving performance and quality across the business.”
“Triaster has developed an easy to use, intuitive system which puts ownership and information at the heart of the business and improvement within reach of every member of the organisation.”
“My call to action at launch was for our teams to Change, Communicate and Collaborate, which in turn will change the Culture of our organisation. Triaster will allow Equifax to put the customer and improvement at the centre of our business.”
“Skanska's impressive system of process sharing has significantly reduced both duplication and cost and is a very good example of innovation in practice.”
“I want to formally thank Triaster for your huge contribution in helping Skanska to win this award. The hours of preparation and planning with you to define exactly what we were seeking to achieve has exceeded my expectation to the extent that it is rather taken for granted internally now! The technical implementation was something quite special...”
“The guys at Triaster really are second to none and are the best I have ever dealt with. They offer a supportable solution and are extremely quick to act when things go wrong. Communications are also excellent.”
“Triaster have been more than helpful throughout our journey so far, and with that I feel encouraged we chose the right solution. Brand and communication is a large factor in the implementation, it's been key for us to get this right from the off!”
“PAT is a key step in supporting Sungard AS' consistent adherence to our standard way of working and our commitment to Business Improvement.”
Want to talk to Triaster?
A short call with a senior consultant. We will show you what a process-led QMS looks like when it is pointed at your organisation.