Experience You Can Trust
Learn from more than three decades working in quality management.
The QMS Briefing
The QMS Briefing
Join Dr Michael Cousins for a fortnightly discussion designed for QMS owners. Explore today's quality management challenges, ask questions and leave with practical ideas you can apply immediately.
- Microsoft Teams
- Free to attend
Request an invite
Held every other Wednesday at 11:00 UK time
Registration is managed securely through Microsoft Teams.
- 30+ YEARS IN THE QUALITY SPACE
- Led by Dr Michael Cousins FCQI
- Live Interactive Microsoft Teams Session
- INTERACTIVE Q&A
Why attend
Join the Conversation
These are discussion-led briefings. Bring your questions and experiences.
Real Operational Challenges
Explore the issues organisations are facing today, not just textbook theory.
Learn From Peers
Hear how other QMS owners are approaching similar challenges.
Briefing content
Explore what each briefing covers
Each briefing takes a single topic and works through the questions quality professionals actually ask. Select a topic to see the ground it covers.
- More topics being scheduled
Some of the Questions we explore
Select a topic above to bring its questions forward
Across every briefing
Every briefing is shaped by the questions our attendees bring. Here are some of the ones we work through.
Dr Michael Cousins
Chairman & Founder of Triaster • Fellow of the Chartered Quality Institute
About Dr Michael Cousins
Dr Michael Cousins is the Chairman and Founder of Triaster, a company that has been helping organisations improve Quality Management Systems and business processes since 1994. Holding a PhD in Mathematics and recognised as a Fellow of the Chartered Quality Institute (CQI), Mike combines academic expertise with more than three decades of practical experience helping organisations improve the way they work.
Throughout his career, he has worked with organisations across a wide range of industries, helping them build management systems that are not only compliant, but genuinely useful in day-to-day operations. His sessions blend strategic insight with practical experience, providing quality professionals with actionable ideas they can apply within their own organisations.
- PhD Mathematics
- Fellow of the CQI
- Founder of Triaster
- 30+ Years Experience
Why we run these briefings
Quality management is constantly evolving, yet many organisations continue to face similar challenges: management systems that become difficult to use, disconnected processes and knowledge that remains locked inside people's heads. These free fortnightly briefings exist to bring QMS owners together to discuss those challenges, share practical ideas and learn from one another.
What to expect
Every fortnight, Dr Michael Cousins hosts an educational quality management briefing exploring the challenges, trends and best practices shaping modern quality management systems. Each session is discussion-led, encouraging attendees to ask questions, share experiences and learn from both the presentation and the wider conversation.
Practical QMS Topics
Each briefing explores real-world Quality Management challenges, best practices and emerging trends.
Live Discussion
Attendees are encouraged to ask questions and contribute throughout the session.
Community Learning
Learn not only from Dr Michael Cousins, but also from the experiences and perspectives shared by fellow QMS professionals.
Built Around Discussion
Every session evolves naturally through attendee questions, discussion and shared experience.
Who should attend
Request an invitation to join the briefing if you are working in one of the following roles, or a similar position:
Quality Managers
Responsible for keeping the management system accurate, usable and audit-ready.
Quality Directors
Setting quality strategy and demonstrating its value to the wider board.
Compliance Managers
Balancing certification requirements with the realities of daily operations.
HSEQ Managers
Joining health, safety, environment and quality into one coherent system.
Business Improvement Managers
Driving continuous improvement through better process understanding.
Operations Directors
Looking for consistent, repeatable ways of working across teams and sites.
Frequently asked questions
Yes, entirely free. There is no charge to attend, no obligation to purchase anything afterwards, and no sales pitch during the session. The briefings exist to share practical quality management knowledge with the wider QMS community.
Join the next briefing
Free to attend, delivered live on Microsoft Teams, and always educational rather than promotional.