Triaster

Triaster QMS

Triaster QMS: the Quality Management System built on the Process Approach.

Triaster QMS is a Quality Management System designed from the ground up around the Process Approach, the philosophy at the heart of ISO 9001. It captures, governs and shares how your organisation actually works as one connected model of processes, not a folder of disconnected documents.

Document-centric vs process-centric

A list of stations is not a map of your organisation.

Other QMS tools store your procedures as files. You get a stack of stations with no line running between them. Triaster is business-model-centric: it captures your organisation as a connected system of processes, with owners, handovers and dependencies made explicit. That is the Tube map.

Document-centric QMS

  • A folder of procedures, work instructions and forms.
  • Ownership hidden in file properties, if it exists at all.
  • Version drift between shared drives and inboxes.
  • No visible link between one process and the next.

Triaster QMS

  • One connected model of how your organisation actually works.
  • Every process has a named owner and an approval trail.
  • Everyone sees the current, signed-off version.
  • Handovers between processes are drawn, not assumed.

What Triaster QMS does

Capture. Govern. Share. Improve.

Four things a Quality Management System has to do well. Triaster is built to do all four against one connected model of your organisation.

Capture

Map how work actually flows through your organisation. Every process, every handover, every owner, captured as a connected model instead of a folder of files. AI-assisted import brings your existing Visio maps across without redrawing them.

Govern

Every process has a named owner, an approval trail, a version history and a review date. Changes go through the workflow you define, so what people see is the version you have signed off, not last year's PDF.

Share

One place your whole organisation goes to see how work is done. Search by role, by process, by risk. Everyone sees the current version, on any device, without hunting through shared drives.

Improve

Measure how processes perform in practice. Flag improvement ideas against the exact step they relate to. Close the loop between what is documented and what is done, and evidence continuous improvement for your ISO auditor.

Modern platform

Fully SaaS since 2022. No Visio required.

Triaster is a browser-based SaaS platform. There is nothing to install on a desktop, and no Microsoft Visio dependency. If you already have Visio maps, our AI-assisted import brings them across into the Triaster model without redrawing.

  • Browser-based, no desktop install
  • No Visio licence needed
  • AI-assisted Visio import
  • Single sign-on ready

Certified, not claimed

ISO 9001 and ISO 27001 certified.

Triaster holds ISO 9001 (Certificate No. 22372) and ISO 27001 certification. We are audited against the same standards we help you achieve, using the same product we sell.

ISO 9001 · Cert. No. 22372ISO 27001 certified

See Triaster QMS against your organisation.

A short call with a senior consultant. We will show you how your organisation would look as one connected model of processes, not a folder of documents.