Triaster QMS pricing
Pricing that supports adoption.
The value of a Quality Management System increases when people use it. That is why Triaster QMS is not priced according to the number of named users, user roles or permissions. Your organisation is free to give access to everyone who needs it, without incurring another charge each time a user is added.
Our pricing reflects the scale of the organisation, the service required and the way the system will be deployed. The result is a flexible enterprise pricing model that supports adoption rather than punishing it.
What does Triaster QMS cost?
Annual software subscription
Annual software subscriptions typically range from approximately £5,000 to £75,000. The final price depends on the options and services selected. The subscription includes continued access to the software, maintenance, upgrades and the ongoing release of product improvements — and does not limit the number of users who may access the system.
From
£5,000
per year
A small organisation or team of up to approximately 10 people may start here.
Typical
£30k – £40k
per year
A deployment across an organisation of approximately 500 employees.
Enterprise
~£75,000
per year
A larger enterprise deployment. Particularly large, complex or international deployments are priced individually.
Indicative prices are exclusive of VAT and do not constitute a quotation.
One platform. As many users as you need.
“We do not charge more simply because more people use the system.”
Many software platforms become more expensive as adoption increases. Triaster QMS works differently. We agree a subscription based on the scale and requirements of the organisation. Within that agreement, the customer decides:
- how many people should use the system
- what roles they should have
- what they are permitted to see
- what they are permitted to create, review or approve
There is no additional software subscription charge simply because more employees begin using the QMS. This allows customers to make quality part of everyday work rather than restricting the system to a small group of licensed users.
How your price is constructed
Ten components. You choose the ones you need.
The price of Triaster QMS can contain a combination of recurring, consumable and one-off elements. Customers do not have to purchase every element. We will help you identify which components are appropriate for your organisation.
- Recurring
Annual software subscription
The core subscription is based primarily on the scale of the organisation and the expected scope of the deployment.
- The Triaster QMS software
- Access for the agreed organisation without named-user licensing
- Software maintenance
- Product upgrades
- Continuing feature releases
- Standard multi-tenant cloud hosting
Typical annual cost: approximately £5,000 to £75,000. Larger or unusually complex enterprise deployments are quoted individually.
- Consumable
AI usage
AI capabilities are available as an optional addition.
- Drafting and refining processes
- Creating and improving controlled documents
- Interrogating approved QMS content
- Identifying gaps or inconsistencies
- Supporting reviews and updates
- Assisting users through a conversational interface
AI usage is purchased separately from the software subscription, normally through prepaid usage blocks. Customers pay for the level of AI capability they choose to use rather than having AI costs imposed on every subscription.
- Recurring
Help desk and user support
Software maintenance and upgrades are included in the annual subscription. Operational help desk support and user support are separate services.
Support can range from occasional assistance through to a more comprehensive service with agreed response expectations, administrator support and ongoing user guidance. Support is scoped and priced according to the level of service required.
- Recurring / one-off
Managed QMS service
Customers may manage their own QMS content or ask Triaster to do some or all of the work for them.
- Process capture and documentation
- Controlled document creation
- Register creation and maintenance
- Content review and improvement
- Ongoing QMS administration
- Preparation of material for approval
- AI-assisted content creation supported by Triaster consultants
The service can be used during implementation or retained as an ongoing managed service. It is priced separately according to the amount and type of work required.
- Recurring / one-off
Infrastructure options
The standard subscription includes deployment within Triaster's secure multi-tenant cloud environment. Alternative deployments are available.
- A dedicated single-tenant environment
- A private cloud deployment
- Customer-specific infrastructure
- Additional resilience, backup or geographic hosting requirements
Additional infrastructure is optional and is quoted separately. The price will reflect both the initial setup and any ongoing hosting, monitoring and maintenance requirements.
- One-off
Bespoke design
Triaster QMS can be presented using the standard Triaster interface or designed to reflect the customer's own organisation and brand.
- Customer branding
- Tailored navigation
- Organisation-specific terminology
- Customised page layouts
- Role-specific landing pages
- A user experience designed around the way the organisation works
This is an optional one-off design service, although substantial future redesign work may be quoted separately.
- One-off
Customer-specific feature refinement
Triaster can use modern AI-assisted development techniques to create or refine features around specific customer requirements.
- Customer-specific workflows
- Additional fields or data structures
- Tailored registers
- Specialist approvals
- Reporting requirements
- Integrations
- Changes to the user experience
- New functions that address a defined business need
Where appropriate, this work can be delivered much more rapidly than a traditional bespoke software development project. Feature refinement is optional and is separately scoped and priced. Any proposal will define the required functionality, delivery assumptions, ownership and continuing maintenance arrangements.
- One-off
Implementation and setup
Some customers need very little implementation assistance. Others want Triaster to lead a substantial organisation-wide programme.
- System configuration
- Domain and user setup
- Roles and permissions
- QMS structure design
- Migration of existing documents and process content
- Integration setup
- Governance design
- Pilot deployment
- Rollout planning
- Launch support
A straightforward implementation may require only a small amount of setup. A complex international implementation involving migration, integration, consultancy and large-scale content creation can become a substantial programme. Implementation is scoped separately rather than included as an arbitrary percentage of the software subscription.
- One-off
Training
Training can be provided for a wide range of audiences.
- System administrators
- QMS managers
- Process owners
- Document owners
- Reviewers and approvers
- General users
- Internal champions
Training may be delivered remotely, on site or through a blended programme. The price depends on the number of sessions, the audience, the required training material and whether customer-specific courses are needed.
- Recurring
Contract term and payment structure
The standard price is based on an annual agreement. Discounts are available where customers commit longer term and pay the full contract value in advance.
- Three-year agreement paid in advance: 15% discount
- Five-year agreement paid in advance: 25% discount
The discount reflects both the contractual commitment and the single advance payment. Three-year or five-year agreements with phased annual payments do not receive the same advance-payment discount and will be priced separately.
Partner charity pricing
Discounts of up to 50% for approved partner charities.
We offer discounts to selected partner charities whose work and values align with our own. Approved partner charities may receive a discount of up to 50% on the core software subscription. Partner charity status is considered through an application and review process, and the precise discount will depend on the organisation, the proposed use of the system and the scope of the partnership.
Charges for infrastructure, AI usage, implementation, support, consultancy or customer-specific development may still apply.
Recurring, consumable and one-off costs
Understand exactly what recurs, what is used and what is paid once.
Recurring costs
- The annual software subscription
- Help desk and user support
- Managed QMS services
- Dedicated or private-cloud infrastructure
- Maintenance of customer-specific features where required
Consumable costs
- AI usage blocks
- Additional consultancy capacity
- Agreed volumes of managed content creation or refinement
One-off costs
- Implementation and setup
- Data and document migration
- Bespoke interface design
- Initial private-cloud or single-tenant setup
- Integrations
- Customer-specific feature development
- Training
- Initial content creation
Some projects may contain both one-off and continuing elements. These will be identified clearly in the proposal.
A price you can shape
Triaster QMS is not an all-or-nothing package.
If an initial proposal exceeds the available budget, we can examine its individual components and decide what is essential now, what can be delivered later and what the customer would prefer to manage internally.
This creates a transparent conversation about scope and value rather than forcing every customer into a predetermined package.
- Use the standard multi-tenant infrastructure rather than a private deployment
- Use the standard Triaster design rather than commissioning a bespoke interface
- Create your own content rather than purchasing a managed service
- Begin without optional AI usage
- Provide your own internal training
- Phase integrations or feature refinements into a later stage
Annual price changes
Unless otherwise agreed, recurring prices are reviewed annually. Prices will increase by 3% per year or by the increase in the UK Retail Prices Index, whichever is greater. The applicable terms and review date will be stated in the customer agreement.
Illustrative examples
Three illustrations, not fixed packages.
The examples below show how the components come together for organisations of different scale. They are illustrations rather than quotations.
Small organisation
Access to the core QMS for up to approximately 10 employees.
from £5,000
Indicative software subscription · per year
- The standard Triaster design
- Standard multi-tenant hosting
- Its own internal content
- A light-touch setup
- No dedicated support service
Implementation and optional services would be quoted separately.
Mid-sized organisation
Approximately 500 employees, QMS available throughout the business.
£30k – £40k
Indicative software subscription · per year
- The core software
- Unlimited organisational adoption
- Standard cloud hosting
- Implementation support
- Administrator training
- An optional support package
- Some AI usage
Implementation, support and AI would be priced separately.
Enterprise deployment
An organisation-wide QMS with more complex governance requirements.
~£75,000
Indicative software subscription · per year
- Enterprise-wide access
- A dedicated environment
- Bespoke design
- Integrations
- Content migration
- Customer-specific workflows
- Training across multiple teams
- Ongoing managed services
Infrastructure, implementation and additional services would be separately scoped.
Frequently asked questions
Answers to the questions we hear most.
No. The software subscription is based primarily on the scale and scope of the organisation, not the number of named users. Customers are free to encourage wide adoption and allocate the appropriate roles and permissions without paying another software fee every time a user is added.
Let's build the right package
Every organisation begins from a different point.
Some customers need only the software. Others need infrastructure, implementation, design, training, AI and an ongoing managed service. We will provide a clear proposal so you understand what you are buying, what it costs and how the proposal can be adjusted.
- The annual recurring cost
- Any usage-based or consumable costs
- One-off implementation costs
- Optional elements
- Assumptions
- Contract-term discounts
- The effect of removing or phasing components