Your Quality Management System Must Deliver 10 Things (Video)
Summary
Ten things your Quality Management System must deliver: (1) a single source of truth for how work is done; (2) named process ownership; (3) approval workflows and version control; (4) evidence for ISO 9001 audits; (5) risk visibility linked to processes; (6) findability by role, activity and process; (7) mobile access for people doing the work; (8) integration with the documents that support each activity; (9) a route for improvement suggestions raised against the exact step; (10) reporting that makes adoption and review cycles visible.
It's great to have a quality managment system in your organisation, but if it isn't delivering these ten things, it might as well be used as a paperweight.
In this video we explore ten things your QMS must deliver. They are:
1. A central source of accurate information
2. A visual representation of your processes
3. Easy Access (on-line)
4. Easy navigation
5. Identify Responsibility and Accountability
6. Provide data at the process level
7. Allow access via mobile devices
8. Regulatory compliance
9. A model of your organisation
10. Provide the base point for modelling process improvement
In our video, we expand upon these 10 non-negotiable necessities of your Quality Management System and provide you with a foundation for future improvement:
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